Effective Date: February 1, 2025

At TaxGlo, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We collect personal and financial information necessary to provide tax preparation and consulting services. This may include:

• Name, address, email, and phone number
• Social Insurance Number (SIN)
• Tax-related documents and financial data (e.g., income slips, expense details, receipts)
• Information about your business (if applicable)

2. How We Use Your Information

We use your information to:

• Prepare and file tax returns with the CRA
• Provide consulting and advisory services
• Communicate with you regarding your account or inquiries
• Ensure compliance with legal and regulatory obligations

We respect your privacy and do not sell your information to third parties. However, we may share your information with:

• Trusted third-party service providers (e.g., TaxFolder for secure document uploads and e-signatures)
• Regulatory authorities, if required by law

All third-party providers are contractually obligated to protect your data.

4. Data Security

We implement robust security measures to protect your personal information, including:

• Encrypted data transmission
• Secure servers and restricted access
• Regular security audits and updates
• Despite these measures, no system is 100% secure, and we cannot guarantee absolute protection.
  

   

5. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate or incomplete information
• Withdraw consent for certain data uses

To exercise these rights, please contact us at support@taxglo.ca.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies may collect:

• Website usage data
• Browser type and device information

You can manage cookies through your browser settings.

7. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated effective date.